Loka.com is looking to hire a Vice President, Operations remote job. View the details for this Loka, Inc. position and the $92,900* salary range estimate.
Loka seeks to add a Vice President of Operations to its global team of professionals. The VP of Operations becomes the trusted “No. 2” for Loka’s CEO, Bobby Mukherjee. This position is primarily responsible for maintaining successful relationships with Loka’s list of high-tech consulting & technology clients. Further responsibilities include client onboarding, management of project teams, billing, back office maintenance, and, ultimately, the successful delivery of client solutions.
This is a client-facing and project-team-facing role. The VP, Operations is the liaison between client stakeholders, Loka project teams, and Loka’s CEO. A successful VP, Operations will be service oriented, outgoing, comfortable building business relationships, and willing to drop anything to exceed the expectations of Loka clients. The VP, Operations ensures a positive experience for all of the stakeholders in Loka engagements. The VP, Operations ensures that the “trains run on time” so that Loka’s CEO is free to pursue new clients, opportunities, and partnerships.
Loka is a high-technology B2B company that offers advanced computing consulting services to global businesses. Loka solutions often revolve around Artificial Intelligence and Machine Learning involving large or difficult data sets and specialty software. For this reason, the perfect VP, Operations will be interested in the future of computing and software, and will be comfortable working in a high-tech B2B environment. Previous experience with software development and strategic business or technology consulting will prove helpful. Experience in mid-market and enterprise services business such as Ad Agencies, Software Development, Consulting, or other Professional Services is a plus. This position is remote and involves virtual collaboration with Loka’s global team headquartered in Silicon Valley.
Client service and account management
Ensuring client solutions are successfully delivered
Quality control & standards setting
Systemization of client services & fulfillment
Manage client SoWs & MSAs as needed
Developing stronger and deeper relationships with client stakeholders
Responding to urgent client or project team needs
Billing & payments
7+ years of professional experience including leadership or management experience
Experience as a key contributor in a B2B services business such as:
Design / UX
Advertising & Media
Branding & Creative
Interest in advanced computing themes including AI and Machine Learning
Client-service orientation and a customer-first attitude
Entrepreneurial, self-directed person comfortable being a major contributor via remote work
Trustworthy, reliable, detail oriented, and very organized
Enjoys team work directly with Loka’s CEO to make the business thrive
Advanced degree(s) in engineering, business, or finance are a plus
Salary & Closing Date
*The salary range for this job is rated at $92,900 USD. This is only an estimate based on similar remote job positions. Please contact the company for the actual salary range.
This job was first posted on 5th March 2020 but today is 20th May 2020 so please disregard this listing after 30 days or try the application link first to see if they are still hiring.